• What is TradeCard
• What kind of services does TradeCard provide?
• How does TradeCard work?
• What markets does TradeCard serve?
• How do I apply?
• What are TradeCard's support hours?
• What are some value-added services available to me as a TradeCard member?
• How do I select a Logistics or Inspection Service Provider for my business?
• How do I know that my private information will be safe and how does TradeCard use my information?
• What rules govern the use of TradeCard and where may I find them?

What is TradeCard?
TradeCard provides a hosted technology platform comprised of online services and a global network of trade experts that connect buyers, suppliers and service providers. This unique offering ensures members have the data and tools needed to automate and optimize transactions in the extended supply chain. The TradeCard Platform consists of more than 4,000 members, over 150 service providers, and more than 30,000 individual users in 50+ countries.

The TradeCard Platform synchronizes financial transactions with physical events in the global supply chain. Purchase orders through payments and chargebacks are automated. Buyers, sellers and their trading partners manage transactions in a paperless environment with online financial and logistics services integrated into the workflow. This turnkey transaction management enables customers to improve margins, enhance growth and obtain extra-organizational supply chain visibility. TradeCard's on-the-ground trade experts throughout the world ensure that buyers and their suppliers are connected.

TradeCard helps clients that range from $10 million to over $20 billion in revenue eliminate waste and delay from the sourcing process. TradeCard's software-as-a-service delivery model and global support team enable rapid deployment in as little as 45 days.

What kind of services does TradeCard provide?
TradeCard provides a range of services supporting both cross-border and domestic trade transactions, as well as indirect procurement. In addition, TradeCard provides the benefit of an automated data compliance engine, payment protection, money movement and access to logistics, inspection, insurance and financing services. TradeCard is a flexible modular platform for global trade transaction management and offers its users services that can be deployed as either a full service execution platform, or as individual components thereof. TradeCard is a complete supply chain execution platform that provides sourcing, logistics and supply chain finance services to help buyers and suppliers improve visibility, margins and cash flow.

How does TradeCard work?
TradeCard is a web-enabled platform that all parties access through the Internet by logging into its secure transaction environment. The following process describes a full service transaction plus money movement:

The buyer creates and sends TradeCard a purchase order through their EDI, ERP, or user interface on their Internet browser. The seller receives an automatic email notice from TradeCard stating that a purchase order is "pending". The seller then approves the purchase order or renegotiates its terms with the buyer, if necessary. Upon approval by the seller, the purchase order is stored in TradeCard. At this point in the transaction, the seller can select payment protection, if available. Once the goods are ready for shipment, the seller creates an invoice and packing list on TradeCard. Since most of the invoice data are found on the original purchase order, TradeCard automatically pre-populates the invoice document, so that the seller only needs to fill in new data.

The TradeCard compliance engine then matches the invoice and other optional documents such as the packing list, proof of delivery and proof of inspection against the purchase order to confirm documentary compliance. Both buyer and seller are notified if there are any discrepancies and have the option of negotiating them free of charge online. Once documentary compliance has been achieved, TradeCard automatically sends payment instructions to a participating financial institution, which debits the buyer's account and credits the seller's account

What markets does TradeCard serve?
TradeCard is present in more than 50 countries and provides support in 35+ languages. TradeCard can support transactions in virtually any country. The financial partners of TradeCard provide payment protection for sellers in a wide range of countries.

How do I apply?
Contact our customer service at (800) 905-8723 or E-mail: service@tradecard.com for assistance.

What are TradeCard's support hours?
TradeCard Member Services is available 24 hours a day, 7 days a week. TradeCard service may be interrupted for routine maintenance.

What are some value-added services available to me as a TradeCard member?
In addition to funds transfer, foreign exchange and payment protection services, TradeCard members have access to the TradeCard Network, which is a network of service providers offering logistics, inspection, as well as pre- and post-export financing. Many of these services are available to TradeCard members at discounted rates.

How do I select a Logistics or Inspection Service Provider for my business?
If your preferred service provider is already a TradeCard member, simply add this service provider to your trading community. If your preferred service provider is not a TradeCard member, please have them contact our customer service at (800) 905-8723 or E-mail: service@tradecard.com to join the TradeCard Network. The terms and conditions of your relationship with your service provider must be confirmed directly with them, outside of TradeCard.

How do I know that my private information will be safe and how does TradeCard use my information?
A server certificate that provides 128-bit communication encryption protects data on TradeCard. Furthermore, TradeCard has a strict privacy and confidentiality policy regarding all applicant and member information.

We do not sell, trade, or rent to any third party any personally identifiable information, confidential business data, and/or transaction details. Once your organization becomes a member of the TradeCard, your personally identifiable information, confidential business data, and transaction details will be shared only with those TradeCard service providers and other TradeCard members participating in your transaction, or parties with whom you give us permission to share the information.

Service partners of TradeCard include, but are not limited to, funds transfer agents, payment protection providers, freight forwarders, inspection agents, logistics providers, pre-and post-export financing providers, and sales, support, and marketing agents.

What rules govern the use of TradeCard and where may I find them?
TradeCard has created a set of rules by which buyers and sellers who are members of TradeCard must abide. These rules can be found in the TradeCard Membership Agreement and Platform Settlement Services Agreement. These agreements govern access to, and use of, TradeCard.