Privacy Policy FAQ

1. What information does TradeCard collect about my organization or me?
When you visit the TradeCard marketing web site, we will collect only the personally identifiable information or confidential business data that you specifically and knowingly provide. The TradeCard system will also log some basic and generic information about your computer, including its IP address, operating system, and browser software.

If your organization chooses to apply for membership to TradeCard, you will be required to provide detailed personal and business information. Please see the Member Registration Fact Sheet for more details on the application requirements as well as how your application data is used to qualify your organization for TradeCard membership and payment services.

2. How does TradeCard use the information that I provide?

Data Collection	How Data is Used
IP Address Operating System Browser Software	Conduct routine web site maintenance Develop and enhance our web site Respond to requests
TradeCard News Subscription Form	Respond to requests and inclusion in future mailings (if you do not opt out)
TradeCard Membership Application Form	Qualify your organization for TradeCard membership Qualify your organization for credit risk and payment services (if applicable) Marketing and sales purposes (if you do not opt out) Contact your organization's trading partners (if you do not opt out) Provide member support Administrative purposes, i.e., service your account, troubleshoot,resolve disputes
Transaction Details	Automate and streamline your trade transaction by checking for electronic data compliance, providing reporting features, and transferring data from previous forms to those of the current transaction Provide member support

3. Does TradeCard sell or share the information that I provide?
We do not sell, trade, or rent to any third party any personally identifiable information, confidential business data, and/or transaction details. Once your organization becomes a member of TradeCard your personally identifiable information, confidential business data, and transaction details will be shared with other members, TradeCard service providers, and TradeCard corporate alliances participating in your transaction. TradeCard service providers and corporate alliances include, but are not limited to, payment providers, payment protection providers, country managers, freight forwarders, inspection agents, logistics providers, pre- and post-financing providers, sales support, and marketing agents. We will not disclose your personally identifiable information, confidential business data, or transaction details to parties other than the ones referenced above without your consent, except as required by law through subpoena, search warrant or other legal process or as necessary to protect the rights, property, or safety of TradeCard, our members, or others.

4. Can I update the information that TradeCard has about my organization or me?
We are committed to providing reasonable and practical access to you to identify and to correct any inaccuracies in the information you may provide. Visitors who have provided information on our marketing web site can contact us at marketing@tradecard.com to correct any inaccuracies. TradeCard members can use the system's administrative function on the transaction web site or contact TradeCard Member Services to maintain up to date account information.

5. What choices are available to me regarding the collection and use of the information that I provide?
Visitors to the TradeCard web site who request additional information, will be included in future mailing initiatives. If you would like to opt out of receiving these mailings, simply follow the unsubscribe directions at the bottom of the mailing, or send us an e-mail with your name referencing "Remove" in the subject line to info@tradecard.com.

During the registration process, we will allow you to choose whether or not you would like us to contact your organization's trading partners for membership and other services related to transactions.

TradeCard members also have the opportunity to select certain types of emails they would like to receive from TradeCard. This can be done easily by utilizing the Email Subscription Table located in the Admin section of the TradeCard transaction site.

Further, before you begin transacting on TradeCard your organization may choose to have its payment protection rating/limit shared with applicants for the purpose of possibly developing new and existing trading relationships with your organization.

6. What about children's online privacy protection?
We understand the importance of protecting children's privacy. Our web sites are not designed for or directed at children 13 years of age or younger. It is our policy never to knowingly collect or to maintain information about anyone under the age of 13.

7. Who may I contact at TradeCard to find out more about your privacy practices?
Please contact our Privacy Office by e-mail at privacy@tradecard.com. You may also call us at 212.405.1800 and ask to speak to the General Counsel. We welcome your comments and suggestions about how we can improve our privacy and security procedures. You may also contact us if you believe we have not complied with our Privacy and Confidentiality Policy with respect to your personal or confidential business data.