CUSTOMERS SCORE TRADECARD AT 97% FOR SERVICE
Software Scorecard Published by Apparel Magazine Ranks TradeCard Among the Elite
MIAMI, May 8, 2007 - TradeCard Inc., the leading provider of global trade solutions for supply chain automation, announced today that it has ranked among the elite software vendors for overall satisfaction, market knowledge, ROI and user buy-in, including a 97% score in customer service, in Apparel Magazine's software scorecard. The rankings are based on customer surveys that focus on satisfaction and breadth of product offerings from the top 50 software vendors in apparel and retail. The announcement was made during the Material World Conference being held May 8-10, 2007 in Miami.
TradeCard ranked among the top performers in each of the following categories:
- Best in Overall Satisfaction: scored 9.25 out of 10
- Best in Apparel Market Knowledge: scored 4.50 out of 5
- Best in ROI: scored 4.38 out of 5
- Best in User Buy-In/User Friendliness: scored 4.50 out of 5
- Best in Customer Service: scored 4.75 out of 5
Best in Supply Chain Management/Sourcing Category:
- Overall Satisfaction: scored 9.33 out of 10
- Apparel Market Knowledge: scored 4.50 out of 5
- ROI: scored 4.50 out of 5
- User Buy-In/User Friendliness: scored 4.67 out of 5
- Customer Service: scored 4.83 out of 5
More than 350 individuals participated in the scoring process, representing 328 unique apparel retailers, brands and manufacturers. Respondents submitted 740 different ratings of their current software vendors.
TradeCard's hosted platform and financial services simplify administrative tasks associated with installations, interfaces and global support. TradeCard's rankings in the Software Scorecard validate the success of TradeCard's business model in eliminating burdens for IT executives.
"It's not just about software anymore. Companies that have made software investments in recent years have become so accustomed to vendors selling and walking away that they're pleasantly surprised by our business model of total support of global trade," said Kurt Cavano, CEO of TradeCard. "Our success and rapid growth is due to the fact that we are broader and more thorough than software solutions. The level of satisfaction and return on investment indicated by our customers in this survey is attributable to our combining: 1.) an extensive support team in 40 countries and 32 languages to ensure clients' vendors are running; 2.) innovative financial services that improve margins and cash flow; 3.) a hosted trade platform. For the second straight year, our customers have spoken loud and clear in the Apparel software scorecard."
About TradeCard
TradeCard is the leading provider of on-demand supply chain management solutions. The TradeCard Platform synchronizes financial transactions with physical events in the global supply chain to help customers automate trade transactions from purchase order to payment and chargebacks. Buyers, sellers and their trading partners manage transactions through a web-based platform with online financial services integrated into the workflow. This turnkey transaction management enables customers to improve margins and enhance growth, with extra-organizational supply chain visibility. TradeCard's on-the-ground trade experts throughout the world assure superior supply chain agility.
TradeCard manages global trade for thousands of users in over 40 countries, including Columbia Sportswear, Rite Aid and Wolverine Worldwide. TradeCard Inc. is headquartered in New York City and has offices in San Francisco, Hong Kong, Brussels, Taipei, Seoul, Tokyo, Colombo, and Shenzhen. TradeCard is located online at www.tradecard.com.
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This press release contains a number of matters that constitute forward-looking
statements. The presentation reflects the current views of TradeCard's
management with respect to future events and is subject to risks and
uncertainties that could cause actual results to differ materially
from those contemplated in such forward-looking statements.
