TRADECARD RANKS NO. 1 IN SERVICE QUALITY, UPGRADING, INSTALLATION, ADMINISTRATION AND MAINTENANCE
Software Scorecard Published by Apparel Magazine Verifies Success of the TradeCard Business Model Versus Competing Software Vendors in the Apparel/Retail Industry
NEW YORK, May 2, 2006 - TradeCard Inc., a leading provider of on-demand supply chain automation products, announced today that it has been selected as the top software vendor in apparel and retail for service quality, ease of installation, ease of upgrading and ease of administration and maintenance. The rankings, published in Apparel Magazine in May of 2006, are based on customer surveys that focus on customer satisfaction and breadth of product offerings from 38 software vendors.
In addition, the study ranked TradeCard among the top 10% of software vendors in overall performance, ease of integration, customer satisfaction and quality of support.
TradeCard received the following rankings in the survey:
- #1 in Ease of Administration/Maintenance
- #1 in Ease of Installation
- #1 in Ease of Upgrading
- #1 in Quality of Service
- #2 in Ease of Integration
- #2 in Overall Performance
- #3 in Customer Satisfaction
- #3 in Quality of Support
- #4 in User Friendliness
- #5 in Long-Term Vision
TradeCard's fully hosted platform and financial services are designed to simplify administrative tasks associated with installations, interfaces and global support. TradeCard's rankings in the Software Scorecard in areas of administration, maintenance, installation, upgrading, service quality and integration validate the success of TradeCard's business model in eliminating burdens for IT executives.
"We're thrilled that our customers have voiced such a strong approval of the TradeCard business model, which is clearly aligned with our clients' business objectives," said Kurt Cavano, CEO of TradeCard. "Our customers recognize that we have a unique offering - an easy to implement technology platform supported in 40 countries and 32 languages - that enables them to control the extended supply chain. In 2005, our average customer deployment was completed within 12 weeks. TradeCard's local, in-country support is a competitive advantage for customers and more businesses today recognize that true solution partners provide greater value than technology alone."
Apparel magazine's Software Scorecard, published in May 2006, is the first software ranking providing a head-to-head comparison of the top software vendors specific to the apparel/retail industry. Based on votes from executives responsible for IT decisions, the Scorecard ranks vendors on a combination of Customer Satisfaction and Breadth and Scope of Apparel Solutions and Business, with Customer Satisfaction weighted at 60 percent. The 12 key metrics that executives evaluate as part of Customer Satisfaction are: 1) overall performance, 2) understanding of apparel-specific business issues, 3) ROI, 4) strategic value, 5) ease of upgrading, 6) ease of installation, 7) ease of integration, 8) ease of administration/maintenance, 9) quality of support, 10) quality of service, 11) user friendliness and 12) long-range vision. A vendor's final ranking on Apparel's Software Scorecard is based on the sum of its Software Vendor Survey points and the average total points it receives from Software Customer Satisfaction Survey respondents.
TradeCard's unique strategy for helping businesses manage global sourcing is unmatched. TradeCard provides a local "feet on the street" customer support team that speaks 32 languages and supports customers in 40 countries. The TradeCard Platform integrates financial services into a trading network that brings together thousands of buyers and suppliers around the globe.
About TradeCard
TradeCard is the leading provider of on-demand supply chain management solutions. The TradeCard Platform synchronizes financial transactions with physical events in the global supply chain to help customers automate trade transactions from purchase order to payment and chargebacks. Buyers, sellers and their trading partners manage transactions through a web-based platform with online financial services integrated into the workflow. This turnkey transaction management enables customers to improve margins and enhance growth, with extra-organizational supply chain visibility. TradeCard's on-the-ground trade experts throughout the world assure superior supply chain agility.
TradeCard manages global trade for thousands of users in over 40 countries, including Columbia Sportswear, Rite Aid and Wolverine Worldwide. TradeCard Inc. is headquartered in New York City and has offices in San Francisco, Hong Kong, Brussels, Taipei, Seoul, Tokyo, Colombo, and Shenzhen. TradeCard is located online at www.tradecard.com.
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This press release contains a number of matters that constitute forward-looking
statements. The presentation reflects the current views of TradeCard's
management with respect to future events and is subject to risks and
uncertainties that could cause actual results to differ materially
from those contemplated in such forward-looking statements.
